Data Protection

Creckex Privacy Policy — Your data is completely safe with us

This Privacy Policy clearly outlines how your personal information is collected, stored, and protected on Creckex.

Last Updated: January 2026
100% Confidential

Your data is never sold to third parties.


SSL EncryptionAll Data Encrypted
Never SoldNo Data Shared with Third Parties
GDPR CompliantMaintaining International Standards
24/7 SupportSupport for Any Query

Why Is Your Data Safe with Creckex?

We are committed to protecting your privacy at every level

Advanced Encryption Technology

Creckex protects all your data with 256-bit SSL encryption, ensuring bank-grade security on every transaction.

Data Is Never Sold

Your name, phone number, or email is never sold or shared with advertisers or third parties — under any circumstances.

Secure Server Storage

All data is stored on secured servers. Firewalls and multi-layer security are in place to prevent unauthorized access.

You're in Control of Your Data

You can view, edit, or request deletion of your personal data at any time. You own your data.

Cookie Transparency

We are transparent about which cookies Creckex uses and why. You have the option to disable non-essential tracking cookies.

Regular Security Audits

Our systems are regularly audited by third-party security experts to ensure the highest level of protection at all times.

Important: By creating an account or using the platform, you are considered to have accepted this privacy policy. Please read it carefully before getting started.

1Introduction

Creckex is a trusted online Sports Betting platform. We take our users' privacy seriously. This privacy policy explains what information Creckex collects, why we collect it, and how that information is used and kept secure.

This policy applies to all Creckex services — including the website, mobile app, and other digital channels. We believe every user has the right to know where their information goes and how it is used.

Creckex adheres to international data protection standards and is committed to continuously improving our privacy practices. Keeping your data secure is our responsibility — and one we take seriously.

2What Information We Collect

Creckex only collects the information necessary to operate its services. We don't ask for anything beyond what's needed.

Information Provided Directly:

  • Full name, date of birth & nationality
  • Email address & mobile number
  • Residential Address
  • National ID or passport details (for KYC verification)
  • Payment method details (Mobile Pay, Nagad, bank account)

Automatically Collected Information:

  • IP Address & Device Information
  • Browser type & operating system
  • Records of site access times and pages visited
  • Betting Activity Logs
  • Cookies & Session Data
We never store your password, full card number, or PIN. Payment information is always handled in encrypted form.

3How Information Is Used

Creckex uses your information solely for the purposes listed below — nothing else.

Purpose Description
Account Management Registration, Login & Profile Updates
Payment Processing Processing Deposits & Withdrawals
KYC Verification Age & Identity Verification
Customer Support Troubleshooting & Customer Support
Security Fraud & Misconduct Prevention
Legal Obligations Regulatory Reporting
Service Improvement Analytics to improve the platform

Your information is never shared with third parties for marketing or advertising purposes.

4Data Sharing Policy

Creckex does not sell your personal information to third parties. However, there are limited circumstances where sharing information may be necessary:

  • Payment Processors: Information required by Mobile Pay, Nagad, or your bank to complete transactions.
  • KYC Verification Services: With authorized institutions for identity verification.
  • Legal Obligation: By court order or at the request of a government regulatory authority.
  • Security Investigations: For investigating fraud or criminal activity.
Rest assured: Even in the above cases, only the minimum necessary information is shared. Protecting your privacy is always our priority.

5Cookie Policy

Creckex uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Performance Cookies: To monitor site speed and performance.
  • Preference Cookies: To remember your language preferences and settings.

You can disable non-essential cookies through your browser settings. Note that doing so may limit certain features of the site.

6Data Retention Period

How long Creckex retains your personal information depends on the type of data and applicable legal requirements.

  • All data is retained for as long as your account remains active.
  • Even after account closure, data may be retained for up to 5 years to meet legal obligations.
  • Financial transaction records are retained in accordance with regulatory requirements.
  • Once the legal retention period expires, data is securely deleted.

7Your Rights

As a Creckex user, you have important rights over your own data. We respect and uphold those rights.

Right to Access
The right to know what information we hold about you.
Right to Rectification
The right to correct inaccurate information.
Right to Erasure
The right to request deletion of your data under certain conditions.
Right to Restrict Processing
The right to restrict how your information is used in certain circumstances.
Right to Data Portability
The right to receive a copy of your data in a portable format.
Right to Object
The right to object to certain types of data processing.

To exercise any of these rights, email us at support@creckex.click. We'll do our best to respond within 30 days.

8Children's Privacy

Creckex strictly does not collect information from anyone under the age of 18. Our platform is for adults only.

If we are notified that a minor's data was inadvertently collected, we will immediately delete that data and close the associated account.

For Parents: If you believe your child is using Creckex, please contact us immediately.

9Security Measures

Creckex uses industry-standard technologies and practices to keep your data safe:

  • SSL/TLS Encryption: All communications are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall: Blocking unauthorized access at the server level.
  • Regular Audits: Security reviews conducted by third-party experts.
  • Staff Training: All staff are trained on data protection practices.

Keep in mind, though — no online platform can guarantee 100% security. That's why you should always use a strong password and never share it with anyone.

10Changes to the Privacy Policy

Creckex may update this Privacy Policy when necessary. If any significant changes are made, we'll notify you by email or through a notice on the site.

The effective date of each update will be noted at the top of this page. Continued use of the platform after any changes will be considered acceptance of the updated policy.

Check back on this page regularly to stay up to date.

11Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch:

  • Email: privacy@creckex.click
  • General Support: support@creckex.click
  • Live Chat: Click the chat button at the bottom right of the site
  • Hours: 24 hours, 7 days a week
Our Commitment: We aim to respond to all privacy-related requests within 7 business days. Your trust is our most valuable asset.
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Play Safe, Bet with Confidence

Your data is fully protected at Creckex. Register now and join Bangladesh's most trusted betting platform.

SSL Secured · Data Is Never Sold · 18+ Only

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